Administration

Corporate administration, service requests and operational support.

Head of Department
Nur Adilah Nuha Abdullah
Reporting Period
FY2026 · YTD August 2026
Last Updated
DATA PENDING
Administration Department

FY2026 Strategic OKR Performance

Department-level strategic performance, JCorp alignment and execution intelligence.

Nur Adilah Nuha AbdullahHead of Department · Accountable for department portfolio
Total Objectives6
Total Key Results17
Completed0Validated status only
On Track0Validated status only
At Risk / Behind0Validated status only
Overall ProgressNot AssessedTarget, actual and timeline evidence incomplete
Strategic Alignment

JCorp Strategic KR Alignment

Objective Portfolio

Six Department Strategic Objectives

6 objectives shown

01

Operational Excellence & Cost Efficiency

KR01
NOT ASSESSED

Optimise Administration operating costs, assets and service delivery while maintaining efficient and timely administrative support.

TARGET · Records Storage Optimisation
> RM100K
TARGET · Administrative Request SLA
100% within stipulated timeline
DATA PENDING · Travel Cost Optimisation
Not available
DATA PENDING · Fleet Optimisation
Not available
02

Workplace & Stakeholder Excellence

KR03
NOT ASSESSED

Deliver efficient, modern and stakeholder-focused workplace services while strengthening engagement and governance.

DATA PENDING · Major Projects Delivered
Not available
DATA PENDING · Stakeholder Satisfaction
Not available
03

CEREBRUM & Workplace Operations

KR04
NOT ASSESSED

Deliver seamless CEREBRUM and JCorp Centre workplace operations through effective facilities, vendor, event and space management.

ACTUAL · Programmes Supported · Q1 2026
202
DATA PENDING · Operational Availability
Target not established
63Jan
84Feb
55Mar
04

Digital & AI Transformation

KR05KR06
NOT ASSESSED

Digitise Administration workflows and use AI, automation and data to improve efficiency, decisions and employee experience.

SOURCE STATUS · Administration Dashboard
In Progress
DATA PENDING · Processes Digitised
Not available
DATA PENDING · Hours Saved
Not available
05

Sustainability & Carbon Reduction

KR07KR08
NOT ASSESSED

Reduce Administration's environmental footprint through paperless operations, sustainable workplaces and lower-emission fleet operations.

CORPORATE TARGET · Scope 1 & 2 reduction vs 2023 baseline
≥ 5%
DATA PENDING · Administration carbon actual
Not available
06

People & Employee Experience

KR09KR10
NOT ASSESSED

Develop Administration workforce capabilities while improving employee experience through learning, CSR and simpler digital services.

TARGET · Training / Upskilling
≥ 40 hours
TARGET · CSR / Volunteer Participation
≥ 16 hours
CORPORATE TARGET · Corporate eNPS
+50
DATA PENDING · Administration actuals
Not available
Execution Governance

Department OKR Cascade

JCorp Strategic KRAdministration ObjectiveAccountable · NuhaWorkstream / Evidence

Select a KR above or open an objective to inspect its accountable lead, contributors, targets, actuals and source status.

Ownership

Key Team Contributors

Nur Adilah Nuha AbdullahHead of Department · Accountable
Nur Aliaa HamdanAdministration Executive

Administrative services & SLA · Travel cost optimisation · CEREBRUM operations · Admin Apps / digitalisation · Training / CSR

Nur Farhana Huda IshakContributor · role not available

Vehicle management · Fleet cost analysis · Parking / operational support · Digitalisation · Employee experience · CSR

Evidence Summary

Department Highlights

> RM100K

Records storage optimisation

TARGET
202

CEREBRUM programmes supported · Q1

ACTUAL
In Progress

Administration Dashboard

SOURCE STATUS
Evidence pending

Paperless operations

DATA PENDING

Management Attention

Performance status cannot yet be assessed for the six objectives because validated target, actual and timeline evidence is incomplete. This is a data-quality action, not an adverse performance conclusion.